Strategic Planning Services

Before deciding on software, it's essential you have a clear plan for your enterprise community. Our range of services are designed to successfully get you started.

• Define goals and align them to your corporate objectives
• Build an Adoption Strategy for your community
• Establish a corporate online community Communications Plan
• Blueprint your community by defining business requirements, a conceptual design, key measures of success (ROI metrics) and user adoption strategies

Implementation Services

One size doesn't fit all. Our Implementation Services can help you design and build an online community that meets your specific needs.

• Rapid, iterative prototypes to define interface layout, user roles, permissions, etc.
• Expert customizations of your community
• Integration with third-party systems, widgets and websites
• Launch planning and support
• Software and Community Management training

Community Management

Once you launch your online community, our team of experts is there to help you and your users get maximum value from the community.

• Focused expertise and best practices to build user adoption and participation
• Provide support with a Network Helpdesk
• Content organization, moderation and utilization
• Performance and activity reporting and analytics
• Best practice recommendations to evolve and grow your enterprise community

Software Management and Support

Your online community will constantly evolve. Our team can support you in implementing any needed changes.

• Design and implementation of enhancements to your corporate social network
• Ongoing project management services to deliver those changes on time and on budget
• Plan and deploy new platform improvements in the best way for your corporate use
• Receive dedicated support to manage your software

Support Services

Ramius also offers enterprise customer support packages to meet the needs of any organization - no matter how large or small. Whether you have an issue or just a question, our team of specialists know Sixent in depth and will quickly respond to keep your network in great shape.

Enterprise Community

Learm more about online communities by visiting Ramius' Enterprise Community. Access best practices resources, exchange feedback with other enterprise users of Sixent and keep in touch with the latest thinking and opinions in the world of enterprise online communities.